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A sales trainer coaching a salesperson over a workbook during a workshop

Our Approach

At Action Selling®, success isn’t just a dream — it’s a destination. Using our five step training approach, your sales team will develop the skills and strategies essential for triumph in today’s competitive market.

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A Selling Process That Works

Customers find reasons not to buy when a sales call is out of sync with their buying decisions. Our 9-step process sequences every conversation to follow the buyer’s decision-making — breaking a sales meeting into key “Acts,” each tied to a critical selling skill, so your team naturally moves the sale forward as each decision is made.

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An open Action Selling training workbook, notepad, and note cards on a workshop table

Our Five Steps to Sales Training Success

The mix of in-person and digital sessions can be tailored to your industry and needs — but the proven five-step approach stays the same. Why? Because it works.

01

Preparation

Benchmark where your team stands today with a free Selling Skills Assessment and a 30-minute Sales Performance Analysis call.

02

Workshop

Salespeople learn, practice, and apply the most critical selling skills through roleplay and group exercises, led by certified trainers.

03

Reinforcement

Field coaching and our Skill Drills™ system deliver continuous support so new skills stick instead of fading over time.

04

Assessment

Our validated Selling Skills Assessment measures progress against benchmarks to guide customized, prescriptive training.

05

Certification

Your team achieves mastery and becomes certified in Action Selling® — a measurable, repeatable standard of excellence.

The Five Critical Selling Skills

After five years of research, a short list of selling skills emerged with the greatest impact on performance. These five are trainable, measurable, and at the core of every Action Selling® workshop.

Buyer/Seller Process

Sales Call Planning

Questioning Skills

Presentation Skills

Gaining Commitment

Reinforcement That Makes It Stick

Traditional sales training fades as old habits return. Our Field Coaching Procedure and Skill Drills™ Reinforcement System deliver continuous, accountable follow-up — all managed online through the Action Selling® LearningLink™ portal, with real-time reporting and weekly results.

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Reinforcement skill drills and sales call planning notes

The Action Selling® Process

Every sale moves through 9 Acts — each one tied to a critical selling skill and to one of the buyer’s 5 buying decisions, giving your team a clear roadmap from the first hello to a closed deal.

  1. 1 Commitment Objective Plan to Win
  2. 2 People Skills Salesperson
  3. 3 Ask the Best Questions Salesperson
  4. 4 Agree on Need Salesperson
  5. 5 Company Story Company
  6. 6 Product / Service Solution
  7. 7 Ask for Commitment Price
  8. 8 Confirm the Commitment Time to Buy
  9. 9 Replay the Call Professional Growth
  10. The 5 Buying Decisions

What Your Team Will Gain

Stay in sync with how customers make decisions
Shorten sales cycles and protect margins
Use the skills that maximize every opportunity
Move the sale forward and win more business

Getting Started Is Entirely Free

Begin with a free 30-minute Sales Performance Analysis and a free online Selling Skills Assessment. After a quick conversation, you’ll walk away with proven approaches to create change, inspire your team, and get results.

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